Travel Lifestyle Done Right
CAVIS Icon CCATOO
AR EN TR DE

Customer Journey

From landing to confirmed booking — icon-first overview

Journey Steps

1
Landing
2
Smart Search
3
View Hotels
4
Open Gallery
5
Room Details
6
Submit Inquiry
7
Receive Quote
8
Accept Price
9
Booking Confirmed
10
Earn CAVIS
11
Doubling Phase
12
Profit to Wallet
13
Manage in Dashboard

Key Touchpoints

Homepage
Smart Hotel Search
Hotels
CAVIS Loyalty
Articles
Notifications
Feedback
User Dashboard

Sitemap — Quick Links

Homepage
Hotels
Articles
CAVIS Loyalty
Feedback
About Us
Contact Us
Privacy Policy
Terms of Use

Detailed Flows

Discover & Search
Landing
Smart Search
Hotels List
Filters / City
Hotel & Rooms
Open Gallery
Room Details
Availability
Inquiry & Quote
Submit Inquiry
Review & Prepare Quote
Receive Quote
Accept Price
Confirmation & CAVIS
Booking Confirmed
Earn CAVIS
Doubling Phase
Profit to Wallet

Post‑Quote & Payment Flow

Quote Email
Dashboard Notification
Accept Price
Doubling (12 months)
Profit Distribution
Email & Notification
Withdraw After 1 Year
Profit to Wallet

Roadmap & Integrations

Reels (Discovery)
Instagram/TikTok‑style travel reels with real hotel/room content.
  • Quick CTA button goes straight to the hotel page from the video.
  • Creators earn commission based on influenced bookings, not views.
  • Each hotel has a Reels hub aggregating all traveler videos about it.
  • Authentic, experience‑based reviews for more trust and better decisions.
AI Chat (Concierge)
Human‑like multi‑language chat that suggests hotels, answers most questions, and generates price requests.
  • Instant 24/7 answers and easy guidance.
  • Auto‑filled price request without effort.
  • Lower support load and cost.
Maps (Nearby & Geo Search)
Interactive map with POIs, real travel times, and alternative areas with a similar vibe.
  • Quick neighborhood sense and better area choice.
  • Real travel times to important places.
  • Highlight proximity to points of interest.
CCATOO Assist (On‑ground)
Instant hotel services panel with SLA timer and escalation; free/paid requests depending on type.
  • Fast response with transparent tracking.
  • Measure SLA and improve operations.
  • Distinct rating based on response speed and solution quality (SLA).
Home Profile Reels Bookings Favorites