Cookie Policy

Last Updated: March 29, 2026

What Are Cookies?

Cookies are small text files stored in your browser when you visit our website. They help us improve your experience and remember your preferences.

Legal Basis: Your Consent

In compliance with the EU ePrivacy Directive (Directive 2002/58/EC, as amended by Directive 2009/136/EC) and the General Data Protection Regulation (GDPR), we request your prior consent before activating any non-essential cookies. Essential cookies operate without consent under the "strictly necessary" exemption (Article 5(3) ePrivacy).

You can withdraw your consent at any time via the "Manage Cookie Preferences" icon in the page footer. Withdrawing consent does not affect the legality of processing carried out before withdrawal.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function properly, such as:

Maintaining your login session
Remembering language preferences
Protecting the site from attacks

2. Analytics Cookies

We use analytics tools to understand how visitors use our website, helping us improve it. These cookies collect anonymous information such as:

Number of visitors
Most visited pages
Browsing duration

Analytics tools we use include: Google Analytics (via Google Tag Manager) and Microsoft Clarity (for session recordings and heatmaps). These are activated only with your consent.

3. Functional Cookies

These remember your choices to provide a better experience, such as:

Preferred language
Selected currency
Dark/Light mode

Managing Cookies

You can control cookies through:

Browser Settings: You can block or delete cookies via your browser settings
Cookie Preferences Banner: On your first visit, you can choose to accept only essential cookies or all cookies

Note: Disabling some cookies may affect website functionality.

4. Marketing & Advertising Cookies

With your consent, we use marketing cookies to deliver relevant ads and measure campaign performance. These include:

Meta (Facebook) Pixel: Measures ad effectiveness and delivers targeted ads on Facebook and Instagram.
TikTok Pixel: Measures and optimizes advertising campaigns on TikTok.

These cookies are activated only when you choose "Accept All" in our cookie banner. They are not loaded if you select "Essential Only".

Third-Party Cookies

Some external services may use their own cookies:

Payment & Security: Our payment providers may set cookies to prevent fraud and ensure transaction security. These are classified as essential.
Google Tag Manager: Manages the deployment of analytics and marketing tags. Does not collect personal data itself.
Google Analytics: For analytics and understanding site usage (only activated with your consent).
Microsoft Clarity: For session recordings and heatmaps to improve user experience (only activated with your consent). Clarity records mouse movements, scroll behavior, clicks, and visited pages. Sensitive form inputs (passwords, payment card details, personal IDs) are automatically masked and never recorded. Recordings are retained by Microsoft for up to 13 months. See Microsoft Privacy Statement for details.
Meta Pixel: For advertising measurement on Facebook and Instagram (only activated with your consent).
TikTok Pixel: For advertising measurement on TikTok (only activated with your consent).
Google Fonts: For loading fonts.

Marketing Pixel Retention Periods

Each marketing platform retains your data for a different period:

Meta (Facebook) Pixel: Up to 90 days for ad attribution, 180 days for custom audience matching. See Meta Cookie Policy.
TikTok Pixel: Up to 180 days for advertising and conversion tracking. See TikTok Cookie Policy.
Google Analytics 4 (GA4): Default 14 months for user-level event data, then aggregated/anonymized. See GA4 retention controls.
Microsoft Clarity: Up to 13 months for session recordings.

Detailed Cookie List

The following table lists the specific cookies used on our website:

Cookie Name	Provider	Purpose	Duration	Type
vicatoo_session	Vicatoo	Maintains your authenticated session	Session	1. Essential Cookies
XSRF-TOKEN	Vicatoo	Prevents cross-site request forgery attacks	Session	1. Essential Cookies
cookie_consent	Vicatoo	Remembers your cookie consent preferences	1 year	1. Essential Cookies
locale	Vicatoo	Stores your preferred language	1 year	1. Essential Cookies
_ga	Google	Distinguishes unique users for analytics	2 years	2. Analytics Cookies
_ga_*	Google	Identifies your session for Google Analytics	2 years	2. Analytics Cookies
_gid	Google	Distinguishes users for analytics (24h)	24 hours	2. Analytics Cookies
_clck	Microsoft	Stores Clarity user identifier	1 year	2. Analytics Cookies
_clsk	Microsoft	Connects page views into a Clarity session	1 day	2. Analytics Cookies
_fbp	Meta	Identifies your browser for Meta ad targeting	90 days	4. Marketing & Advertising Cookies
_fbc	Meta	Stores click identifier from Meta ad clicks	90 days	4. Marketing & Advertising Cookies
_ttp	TikTok	Identifies your browser for TikTok ad targeting	13 months	4. Marketing & Advertising Cookies